Water Softener Repair in San Antonio

Any brand

Before you replace it, let us look at it.

We repair water softeners across San Antonio and the Hill Country, any brand. Most units that "stopped working" need a part, not a new one — SAWS city water kills 6% cross-link resin in about two years, and that's a rebed, not a replacement. Repairs run $100 to $1,000 depending on what's wrong — and if it genuinely isn't worth fixing, we'll say so before we charge you anything.

A photo of the control head and the brand label is usually enough to quote the visit.

Same visit, same price inStone Oak and Timberwood Park,Schertz and Cibolo,Boerne andNew Braunfels.

Closet with an old water softener removed, ready for a new unit to go in

What it usually is

$100–$250
Salt bridge or stuck float

Brine tank looks full but the water's hard. Often the cheapest call we make.

$250–$500
Valve seals, injector, or motor

Constant running to drain, won't regenerate, or error codes on the head.

$500–$1,000
Resin rebed or head replacement

Dead resin on an otherwise sound tank, or iron off a well fouling the bed. We rebed with 10% cross-link — the only grade we carry.

Honest call
When it isn't worth it

If the repair is more than half the cost of an LPWS32K, we'll tell you and let you decide. No pressure either way.

A job we ran

When it isn't worth fixing: a water softener replacement, start to finish.

The unit at the top of this page is the second frame of this job. Four more from the same closet, in the order they happened.

Old white cabinet-style GE water softener in a closet next to a gas water heater, before removal
Before. The cabinet-style GE water softener that came with the house, sharing an interior closet with the gas water heater.
New black single-tank softener standing where the old unit was, with an empty brine tank beside it
The replacement set in the same footprint — one mineral tank with the control head on top, brine tank standing beside it, still open and empty.
Brine tank closed and filled with salt next to the new softener, power cord run to the wall outlet
Brine tank lidded and loaded with salt. The head runs off the outlet that was already in the closet — no new circuit needed on this one.
Technician setting the regeneration schedule on the new softener's control head
Programming the head before we leave: hardness and the regeneration schedule set for that household, not left on a factory default.
Referred by your installer?

We service units other companies installed.

A good share of our repair calls come as referrals from other water softener companies and from homeowners whose original installer isn't answering. Brand doesn't matter — if it has a valve and a tank, Jason has worked on it. Ten years at Kinetico before this covers most of what's out there.

Text before you call
Photo of the control head, the brand sticker, and any error code. Saves you a diagnostic trip.
Same-week scheduling
Mon–Sat 7am–5pm. Hard water isn't an emergency, but we don't make you wait on it.
Parts we stock
Clack valve parts on the truck. Other brands ordered same day.

Not sure if it's broken or just needs salt?

Call and describe it. We'll tell you over the phone if it's something you can fix yourself.

Call (210) 459-4123Text us