Ten years installing for a big brand. Eight years doing it my own way.
I'm Jason Hartfelder. I spent a decade at Kinetico before starting Little Profit in 2018, and most of what I learned there is about what I didn't want to do: tiered pricing on the same tank, in-home sales visits, and resin that's chosen to hit a price point instead of to last.
So the business is simple. One grade of resin, one valve brand, a real price over the phone, and Anthony and I do every install. The name is a joke that's also the plan — a little profit on a lot of jobs done right beats a lot of profit on a few.
If a door-to-door salesman told you your house is about to fall apart from hard water: it isn't. Scale is slow. You have time to get it right, and you're welcome to call and ask.
Prefer email? jason.hartfelder@littleprofitwatersofteners.com or use the contact form.
Fair question. Here's the honest answer.
We've been here eight years and we write the warranty for ten. Two of us install, so there's no crew to lose. And the equipment is Clack — the valve is standard enough that any competent tech can service it if we ever weren't here. We plan to be. The one-year checkup is when you'll see us next.