Water Softeners in Schertz & Cibolo, TX
Guadalupe County · City of Schertz / City of Cibolo waterSchertz and Cibolo are not on SAWS — and the hardness depends on your street.
Neither city is on SAWS. Schertz runs its own groundwater system, Cibolo buys from Canyon Regional Water Authority, and the far ends of both are Green Valley SUD. The subdivisions are nearly all pre-plumbed and the install is usually straightforward. Quoted over the phone.
Prefer email? jason.hartfelder@littleprofitwatersofteners.com or use the contact form.
What comes out of the tap in Schertz and Cibolo
Not one number. Schertz city water is groundwater from the Schertz-Seguin Local Government Corporation’s Carrizo aquifer well field, with Edwards aquifer wells brought in when that supply runs short, and the city’s 2024 water quality report puts the Carrizo supply at about 5.8 grains per gallon. Edwards water typically runs much harder, and the city publishes no figure for it. Cibolo publishes no hardness number at all. What reaches your tap depends on your street and the season, which is why the free test is the only honest way to size a water softener here.
The City of Schertz utility serves most of Schertz; Green Valley SUD serves the far north and south ends. Cibolo names exactly two providers, the City of Cibolo and Green Valley SUD. Cibolo's city water comes from Canyon Regional Water Authority — Wells Ranch groundwater from the Carrizo and Wilcox aquifers, plus surface water from Lake Dunlap on the Guadalupe — and a few developments, Cibolo Crossing and parts of Turning Stone among them, buy Schertz water.
On the published numbers, the Carrizo baseline is softer than San Antonio's 15–20 grains. But the Edwards backup wells typically run much harder, the Green Valley blend is different again, and none of the Cibolo reports in the chain publish a hardness figure. So a page that told you Schertz water is brutally hard would be wrong on the city's own numbers, and one that told you it is soft would be wrong on the day the Edwards wells are running. The free test settles it for your house.
Jason's description of Guadalupe County, in his words: municipal water in this area runs to high hardness with possible iron; well water is high hardness, high iron and possible H2S; and the community water supplies — the small chlorinated or chloraminated public well systems serving some developments — can be considerably harder than city water with higher iron, still regulated by TCEQ. That is what he sees at the tap on install day, and it is why we test before we size, whatever the report says.
Schertz figures are the City of Schertz’s own, from its 2024 Consumer Confidence Report and water supply pages. Cibolo’s reports publish no hardness number, so we do not quote one. We test your tap free before we size anything.
- Schertz utility
- City of Schertz serves most of town; Green Valley SUD the far north and south
- Schertz source
- SSLGC well field in the Carrizo-Wilcox; Edwards wells when supply runs short
- Schertz published hardness
- 100 mg/L, about 5.8 gpg, Carrizo supply (2024 CCR). No figure for the Edwards wells.
- Cibolo utility
- City of Cibolo (Canyon Regional Water Authority) or Green Valley SUD
- Cibolo published hardness
- None published, so none quoted
- Pre-plumbed?
- Homes built after about 2005, nearly always
What that means for the install
Homes built after roughly 2005 in Schertz and Cibolo almost always have a water softener loop in the garage, which keeps the install inside the published range: about an hour, an LPWS32K for a smaller household or an LPWS48K for 4+ people or 3+ baths. The older part of Schertz along Main Street and FM 78 is more of a mix; text us the three photos and we quote it over the phone.
Because the hardness can swing with the source, we would rather size for the harder day than the softer one. The 10% cross-link resin handles the chlorine either way, and the warranty is the same as everywhere: five years on the valve, ten on the tank, one year of free service checkup.
Published range $2,100–$4,000 pre-plumbed, softener only. Higher only for code work, distance, or special circumstances.
No trip charge to Schertz or Cibolo.
No trip charge to Schertz or Cibolo. This is the northeast corridor we work most, with Universal City, Selma, Live Oak, Converse and Garden Ridge on the same run. Mon–Sat 7am–5pm, quoted over the phone first.
Water softener questions we get from Schertz and Cibolo
Is Schertz water hard?
It depends on which source is running. The city’s 2024 report puts the Carrizo supply at about 5.8 grains per gallon, softer than San Antonio. When the Edwards wells are in use the water is typically much harder, and the city publishes no figure for that. We test your tap free and size to what it shows.
Is Cibolo on SAWS?
No. Cibolo water is either City of Cibolo, bought from Canyon Regional Water Authority, or Green Valley SUD, and a few developments buy Schertz water. None of those reports publish a hardness number, so we test rather than guess.
Is my house pre-plumbed?
If it was built after about 2005, almost certainly — look for a pair of capped or looped pipes in the garage, usually near the water heater. Older homes along Main Street and FM 78 are a mix. A photo tells us.
Do you cover Universal City, Selma, Live Oak and Converse too?
Yes. They are on the same northeast run as Schertz and Cibolo, and they are quoted over the phone like everywhere else.
Same water softener, same warranty, everywhere we go.
10% cross-link resin, Clack valve. Five years on the valve, ten on the tank, one year of free service checkup. Installed by Jason, Estella and Anthony.
Same municipal pattern as New Braunfels next door, while Stone Oak is on SAWS — a different utility again. A unit that is already in and stopped working is a repair, not a replacement.