Water Softeners in New Braunfels, TX
Comal County · NBU water · Edwards & Trinity aquifersNew Braunfels water is hard by design — it comes out of limestone.
New Braunfels Utilities draws from the Edwards and Trinity aquifers and the Guadalupe River. That water is very hard and leaves scale on everything from the shower door to the tankless heater. Quoted over the phone; we are up I-35 most weeks.
Prefer email? jason.hartfelder@littleprofitwatersofteners.com or use the contact form.
What comes out of the tap in New Braunfels
Expect hardness in the high-teens to 20+ grains per gallon on NBU supply. Newer subdivisions east of I-35 are almost always pre-plumbed with a water softener loop in the garage. Older homes near downtown and Gruene usually are not — text us the three photos and we will quote it anyway.
New Braunfels sits where the Edwards and Trinity aquifers meet the Guadalupe, and NBU draws on all three. Limestone aquifer water is hard by nature, so the scale on the shower door and the crust inside a tankless heater are not a plumbing fault — they are the water doing what limestone water does. The chlorine NBU adds for disinfection is the other thing you taste, and that is what a whole house catalytic carbon filter is for if you want it gone at every tap.
Outside the NBU service area, and across most of Comal County, you are on a private well or a community water supply. Jason's rule of thumb for every county touching Bexar: municipal water is high hardness with possible iron; well water is high hardness, high iron and possible hydrogen sulfide, the rotten-egg smell; and the community water supplies — the small public well systems that serve one subdivision — are chlorinated or chloraminated and regulated by TCEQ like city water, but in his experience run harder than city water and carry more iron.
Which one you have changes the job, so it is the first thing we ask on the call. A bill from NBU means a straight water softener. A wellhead in the yard, or a bill from a water supply corporation, means we test for iron before we size anything.
- Utility
- New Braunfels Utilities (NBU) inside the city
- Source
- Edwards and Trinity aquifers, plus the Guadalupe River
- Hardness
- High-teens to 20+ grains per gallon on NBU supply
- Outside the city
- Private wells and community water supplies across Comal County
- Pre-plumbed?
- Usually, east of I-35. Rarely near downtown and Gruene.
What that means for the install
Newer subdivisions east of I-35 almost always have a water softener loop in the garage, and that is an install inside the published range: about an hour, an LPWS32K or LPWS48K depending on the household. Older homes near downtown and Gruene usually have no loop. That is not a problem, it is a different conversation — text us the three photos and answer the five questions on the home page, and Jason can usually price it without a visit.
Every install gets the same unit: 10% cross-link resin on a Clack valve, five years on the valve, ten on the tank, one year of free service checkup. Well homes get an iron filter ahead of the water softener, which is what the well water page explains.
Published range $2,100–$4,000 pre-plumbed, softener only. Higher only for code work, distance, or special circumstances.
No trip charge to New Braunfels.
No trip charge to New Braunfels. We are up I-35 most weeks, and Schertz, Cibolo and the south side of Canyon Lake are on the same run. Mon–Sat 7am–5pm, quoted over the phone first, scheduled on the call.
Water softener questions we get from New Braunfels
Is there a trip charge to New Braunfels?
No. New Braunfels is inside the no-trip-charge area. Distance is one of the three things that can push a job above the published $2,100–$4,000 range, and it does not apply here.
My New Braunfels house is not pre-plumbed. Can you still quote it by phone?
Usually, yes. Send three photos — from the water meter looking at the house, both sides of the house from the sidewalk, and the garage with the door open — and answer the five questions on the home page. Jason prices most of them without a visit.
Do you handle well water in Comal County?
Yes. Hardness, iron and chlorine are tested free before we size anything, and iron gets its own filter ahead of the water softener. Most well jobs run $2,500–$4,500.
Which size do I need on NBU water?
At high-teens to 20+ grains per gallon the size is set by the household: an LPWS32K for 1–3 people and up to 2.5 baths, an LPWS48K for 4+ people or 3+ baths. Tell us the household on the phone and we size it for you.
Same water softener, same warranty, everywhere we go.
10% cross-link resin, Clack valve. Five years on the valve, ten on the tank, one year of free service checkup. Installed by Jason, Estella and Anthony.
Nearby Schertz and Cibolo run their own municipal systems, and Bulverde is well country — same crew, different job. If your softener is already in and just quit, that is a repair call, not a new unit.